Monday, 5 March 2012

superfast broandband in cornwall

superfast broadband now covers large parts of cornwall and nearly everyone knows someone who has it at home.

unfortunately the availability is not so good for businesses on industrial estates.  we tested customers in all the industrial estates in converted areas.  not a single one can get super-fast broandband, and even more worryingly we could only find one scheduled to be converted (December 2012).

ourISP told us that this is because BT is not rushing the process for business areas possibly to maintain existing income streams (ie leased lines).

i contacted the cornwall development company and BT for further information.  initially we got the standard completely useless) answer.  We noticed that people with clout (MP's, CEO's of large companies, councillors) seem to get better treatment and promised concrete results (cabinets previously not designated for conversion upgraded after a phonecall).  Through a helpful person as per above i got given ...
the contact number of the project coordinator at BT.
i was told that all these areas are going to get FTTP potentially and therefore require further surveys.
unfortunately this meant all these areas therefore get nothing in the short term, but much better speeds in the long term.  Flannel or good new; i cant be sure, but its been four weeks and the press release a few days ago now says a quarter of all cornish businesses can get superfast broadband.

1. we cant find any businesses that can be enabled (or scheduled)
2. we can find a lot of residential areas enabled (everyone at work can get it at home)
3.  theres a huge billboard at asda in penryn saying "available in this area", but it isnt (although it is in mabe burnthouse a residential estate several miles up the hill). 
4. the superfast broadband project in redruth uses a leased line in the innovation centre
5. 260+ postcodes enabled in redruth between december and february
6. no industrial estates in redruth enabled yet (barncoose, poole, cardrew, treleigh)
7. similar picture in falmouth, truro etc
8. several years into the project i still know businesses and people who cannot get any broadband at all
9. there are still no concrete/publishable timelines for helping these businesses or people
10. even when things get rolling FTTP is much more complex and slow to deploy (4 separate products allocated on a per-site basis)
11. some currently allocated as FTTP (ie delayed) are not going to get FTTP and as such will then be downgraded to FTTC
12. project leaders say we are "lucky" compared to the rest of the uk.  strange that lucky equates to nothing, not even published timescales 2+ years into the project
13. the rest of the uk is rolling out superfast broadband at a similar rate so a cynical person may state that cornwall actually got superfast slower than everywhere else as BT postphoned the project when the conservatives paused the funding while continuing to roll out to areas that were not eligible for funding.
14. check out the businesses cited as having been enabled, they are either directly involved in the project or extremely small (e.g. the britannia inn pub, chacewater - the flagship of cornish industry
15.  ill post again when one of our customers gets enabled i hope i am wrong and its soon

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